IKEA furniture worth almost 1000 euros arrived to the buyer soaked: “What exactly are we paying for?”

A reader named Viktorija (real name known to the editorial team) contacted the 15min portal, drawing attention to what she claims is a completely inadequate quality of IKEA delivery services and user experience.

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The woman said she bought furniture from IKEA for 1000 euros, and had to pay 65 euros for delivery. “I expected that for such an amount the furniture would be delivered properly, safely, and protected from weather conditions. But the reality was completely different,” the woman said.

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