Patients claim that the most frustrating thing is not even having to pay, but that once staying in the hospital, no medical services are provided anymore. The patient is discharged and stays overnight as if in a hotel, and if a complication occurs or they feel unwell for other reasons, they would have to register again through the Emergency Department.
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Patients wonder – why is such a procedure applied at all and what is its logic? Finally, they rhetorically ask: if they already pay, could they also pay for medical care? Patients who have chosen such a service claim that the summoned staff, even if asked to measure blood pressure, remind them: “You are just staying overnight here.”
The largest hospitals in the country shared insights on how they assess the situation, and the Ministry of Health also provided a comment.
