“Imagine if you buy a train ticket, exchange it for another, and then still cannot travel and want to return the ticket, but you are not allowed to do so because the ticket has been exchanged.
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Complete lack of logic. The same happened to me. That seat on the train will now remain empty, and I will not get my money back. I called to clarify, they said: “We are very sorry, but these are the rules.”
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“Lithuanian Railways” also provided a response to 15min.
