The creation of this division reflects the company’s broader approach to technology and artificial intelligence (AI). While many traditional financial institutions try to supplement their old systems with external solutions, Revolut chooses a different path – developing AI in-house and integrating it into financial systems. This way, data accumulated in different markets becomes an increasingly significant global advantage.
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One of the most important projects of the new division is Pragma – a proprietary foundational AI model developed together with Nvidia. It is designed to analyze financial behavior, assess risks in real time, improve platform performance, and provide personalized product offers. The project aims to combine different AI solutions into one unified system to be used across various financial service areas.
The first Pragma trials with historical data were very successful: credit risk was identified 2.3 times more accurately, 65% more fraud cases were detected, warning accuracy increased by 17%, and the relevance of product recommendations for retail and business clients rose by 41%. The successful results are driven by a large amount of data from around the world – the company serves over 80 million clients in more than 40 markets and processes billions of international transactions in real time.
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The division’s team plans to regularly publish research results, open-source technical solutions, participate in international conferences, and organize quarterly meetings for the scientific community at the company’s offices.
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